Now Brewing – marketing operations manager! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition but also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.

This position contributes to Starbuck’s success by partnering with assigned businesses within Marketing to support program and agency management as part of the team responsible for cross-functional marketing execution from planning through delivery. You approach project management with internal business partners and external agencies as art as much as science, with the ability to bring projects over the finish line through cross-functional team collaboration and understand the importance of strong partnerships across teams as a vital means to do so. The ideal candidate to fill this role is equal parts strategic thinker, problem solver, creative confident, logical task-master, and collaborative team member.

As a marketing operations manager, you will…

• Serve as project management support for highly complex and visible marketing campaign work and facilitate cross-functional team(s) to manage programs or projects through the entire process from kickoff to completion.
• Monitors and at times leads project or program schedules, progress, and costs to ensure that expected results are delivered on time and within budget, with the ability to anticipate & mitigate challenges and escalate risk when necessary to successfully gain alignment on the best path forward
• Understand the essential dynamics, strategies, and drivers of assigned client businesses in order to provide value-add counsel on overall marketing and communication strategy and execution.
• Influence processes for improving business planning, cross-functional communication, work integration, and teamwork between partners from cross-functional departments to achieve KPIs.
• Develop and manage strong client relationships across all assigned businesses and teams to support the flawless execution of campaign work and optimize processes to further meet/exceeds Starbucks standards.
• Apply marketing capabilities/instincts as consult through requirements, strategies, and opportunities for innovation across Starbucks paid/owned/earned channels
• Facilitate successful marketing kickoffs to ensure creative teams receive comprehensive briefings to efficiently initiate work.
• Partners with cross-functional teams to track success metrics and program performance measures to evaluate program effectiveness and integrate them into future initiatives.

We’d Love To Hear From People With

• Ability to communicate clearly and concisely, both orally and in writing
• Ability to balance multiple priorities and meet deadlines – Change management skills
• Ability to lead and mentor team members
• Ability to define objectives, scope, and resources for projects extending beyond a department or business unit
• Strong problem-solving and analytical skills
• Ability to establish cross-functional, collaborative relationships with business partners, and lead cross-functional teams – 3-5+ years
• Ability to lead complex program and project efforts to completion – 3-5+ years
• Project management, including all elements of scope, time, cost, risk, quality, integration, procurement, human resources, and communications – 3-5+ years
• Managing complex multiple mid-sized projects – 3-5+ years
• Requirements gathering and analysis – 3-5+ years

Join us and be part of something bigger. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.