Designation: Telesales executives

Responsibilities

• Calling existing and potential customers and pitch to sell your product.
• Accurately record details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Telesales Executive Requirements:

• Knowledge of Ms. Office & Email writing
• Proven experience working as a telesales executive.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Qualifications

• Graduate / Post Graduate