Introduction of Uber Driver
Uber Drivers don’t just obey all traffic laws and easily navigate their neighbourhood streets; as innovative gig-economy employees, they provide dependable transportation and a world-class customer experience within minutes of reserving their services.
Similar Job Titles
- Transportation Network Company Driver
Typical Job Responsibilities
What do Uber Drivers do?
A Uber Driver would typically need to:
- On an unscheduled basis, use a permitted vehicle to pick up riders and drop them off at certain areas in and around a specific city for a fee.
- Use the Uber app to quickly respond to summons from riders who have booked a ride, request a destination, calculate the trip fee, and locate the nearest pick-up location.
- Confirm the booking by phone or text message, ask for/provide directions, and answer questions regarding the impending ride.
- Riders should be picked up on schedule from a designated place, and they should be greeted cordially when they enter the car.
- Assist riders, especially those with impairments, in entering and exiting the vehicle; assist them in loading and unloading items.
- Map out the shortest and easiest path to a desired destination using Google Maps and GPS (Global Positioning System).
- Maintain compliance with traffic rules and applicable government transit restrictions; keep up to date on traffic and weather updates on current road conditions.
- When required, modify the preset path to avoid heavy traffic or road work.
- Follow the customer safety policy without exception, so that the riders have a pleasant driving experience on their way to their destination.
- Keep riders informed of any potential delays in pick-up and drop-off schedules; respond to questions about local attractions and services en route to the destination.
- Follow business protocol regarding rider behaviour, including reporting incidences of harassment or threatening behaviour to management.
- Finish the trip with a cordial farewell to the riders and a request to use Uber services again in the near future.
- Complete and turn in all required official papers on time.
- In the official report to the supervisor, including an accurate account of all expenses, the total distance driven, and the number of hours they drive each week.
- As part of routine car maintenance, check the tyres, lights and oil; keep the vehicle clean, presentable, comfortable and in good operating order.
- Schedule regular car care appointments and report any problems to the appropriate personnel.
- Set up a car wash and detailing services to keep the vehicle’s interior and outside looking good.
Standard Work Environment
Uber drivers spend most of their workday in their vehicles, taking riders to specific places. They could have to wait at home or on the streets for a booking.
When they do not have a rider, Uber Drivers have a flexible work schedule that allows them to eat or rest. You can work whenever and for how long you want as long as you complete a certain amount of trips and hours per week.
Full-time and part-time choices, on the other hand, need to be available when there are requests for rides; they can choose varied work hours that include early mornings, evenings, weekends, and holidays.
According to research, flexible hours are more appealing to the younger generation than money. There has been a gradual growth in the number of firms prepared to give promising employees the opportunity to change their schedules based on job demands.
Finding a new job may appear difficult. Uber drivers can improve their job hunt by soliciting referrals from their network, contacting the employer directly, using job search sites, and leveraging social media. All of Uber’s drivers work as independent contractors. Some may work part-time with taxi apps.
Uber Drivers are generally employed by:
Unions / Professional Organizations
Professional groups and organisations, such as Uber Careers, are critical for Uber Drivers who want to advance their careers or interact with other professionals in their sector or trade.
Professional associations offer members chances for ongoing education, networking, and mentorship. Membership in one or more of these organisations adds value to your CV while strengthening your credentials and qualifications.
- Lack of a guaranteed income
- Occasional likelihood of injuries due to traffic accidents
- Mandatory requirements, such as a clean driving record, valid vehicle insurance, and passing a stringent background check
- Obligatory commission to Uber of 25% of the payment received from riders
- The need to remain courteous and calm under all circumstances, whether it is rush hour traffic or a rude rider
Work Experience Suggestions
In general, aspiring Uber Drivers must undergo Ignition, a two-hour induction and training course offered at the business headquarters. It contains an in-depth tutorial on becoming an Uber Driver.
In addition, the company supports a virtual onboarding course that familiarises selected candidates with the Uber app and its features; they are now ready to make an appointment with prospective consumers via the permitted link.
Because the two courses indicated above would account for all future Uber Driver training, prior work experience for taxi app firms of at least three years would be ideal.
A clean driving record and the ability to pass a local map test in the area where you want to work are required.
You can start your career with taxi and limousine firms that provide new drivers with on-the-job training that normally includes local traffic rules, driver safety, street layout, and the functioning of the taximeter and communications equipment.
Part-time and short-term paid labour provides a taste of the work, provides vital insight into how a firm or institution operates, assists in the development of valuable contacts, and improves one’s chances of landing a permanent job.
To demonstrate your devotion to prospective employers, read about the profession and interview or job shadow senior Uber Drivers.
In most circumstances, a high school diploma or similar should suffice. However, Uber drivers can enhance their earning potential by pursuing post-secondary education or a technical degree.
Before they can begin driving with Uber, drivers must pass an online training course that takes approximately 20 hours to complete. They will learn about safety, customer service, navigation, and efficient communication in order to provide a fantastic ride-sharing experience.
Math, business studies, and popular foreign languages are all recommended high school subjects. English and speech classes will assist you in improving your oral communication abilities.
It is important to remember that completion of a certain academic programme does not ensure admittance into the profession. Regardless, your professional qualifications and transferable talents may open more than one door.
Before enrolling in a specific programme, do your homework and investigate all available possibilities for education and career. Associations and employers in your field are reliable sources that can help you make an informed selection.
Certifications, Licenses and Registration
In addition to a conventional driver’s licence, Uber Drivers may be required to obtain a taxi or limousine licence, which usually entails passing a background check and a written exam concerning standard legislation and local geography.
A person’s job history, education, credit history, motor vehicle records (MVRs), criminal record, medical history, use of social media, and drug screening may all be included in a background check.
You may be required to meet certain qualifications for ride-hailing drivers in your area.
Customer service and applicable technology certification may not be required, but it can help you stand out in a competitive job market and boost your prospects of promotion.
Projected Career Map
Uber drivers’ success may be defined by their earnings, app ratings, and the type of vehicle they can acquire and operate as they gain experience. Some people may be able to amass the resources needed to establish their own taxi service.
A growing number of millennials are opting to job hop and build a scattershot resume that demonstrates ambition, enthusiasm, and a willingness to master a wide range of skills in order to expedite their career progress and personal development.
Studies show that job hopping, which was formerly considered a “flaky” activity, might lead to increased work satisfaction. Employees seeking a great culture and fascinating work are eager to try out different roles and workplaces in order to obtain vital, transferable skills.
Individuals with dependability and empathy, as well as outstanding communication, navigation, problem-solving, and customer service abilities, have the highest job prospects.
Beneficial Professional Development
CPD will assist an active Uber Driver in developing personal skills and proficiency through work-based learning, a professional activity, or self-directed learning.
The ride-sharing industry is growing more competitive as new firms enter the market. Uber drivers who are prepared to deliver excellent customer service and safe driving services throughout peak hours, weekends, and public holidays can distinguish themselves from their peers and earn a solid living.
Keeping up with the latest technologies will allow you to travel more easily, measure your driving time and miles more efficiently, and communicate with your company more effectively. Uber Drivers must learn how to operate and maintain driverless cars as they grow more popular, all while providing good customer service.
Conclusion of Uber Driver
Whether they want to supplement their normal income or pay their way through college, becoming an Uber Driver is one of the simplest ways to make a little extra money while giving a contemporary alternative to a traditional cab. And they receive enormous satisfaction from aiming to provide the ideal “cross between lifestyle and logistics.”
Advice from the Wise
“Being Uber means being efficient.”
Explore Also: How to Become a Truck Driver